Frequently Asked Questions
If you don't see your question here, give us a call. We will continue to build out questions and answers as they are received.
Care plans
A care plan is the counselling support we set up for you for one specific issue, including your counsellor and your sessions.
Yes, if you need individual counselling for one issue and couples or family counselling for another issue you can have more than one care plan.
If you already have one care plan open please give us a call and we can arrange for another care plan to support your needs.
Please note, it is typically not clinically supported to have more than one individual counselling relationship at a time. Give us a call for more information.
Still have a question? Call us at 1-888-212-8727, 8 a.m.–8 p.m., Monday to Friday.